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Your data

Delete your data.

You can ask for your personal data to be removed. Here's how it works for each kind of user.

Parents and pupils

Your school decides what it keeps about your child, because it is responsible for its records. Ask the school office first. If you can't reach agreement, send us the form below and we'll take it up with the school.

Staff members

Ask your head teacher to disable your sign-in. To have your staff record removed after you leave, ask the school, or send us the form.

Schools

A school that stops using PupilBook can download all its records to Excel first. We then remove the school's data from PupilBook within 30 days, and from our backups when they expire 30 days after that.

This website

If you sent us a form here, we'll delete your details on request. We clear them anyway two years after you sent them.

Ask us to remove data

We reply within 30 days. We may need to check with the school, and some records, such as receipts for fees paid, may need to be kept for a set time by law. If so, we'll tell you which and why.

Give a phone number or an email address, or both, so we can reply.

For example: my child's records after leaving the school, my staff account, or the details I sent through this website.

We use these details only to reply to you. See our privacy policy.